Terms of service

Terms of Service

Last Updated: 22 Jan 2025

Welcome to Little Pro Rider (LPR) Bikes ("we," "our," or "us"), a company dedicated to providing high-quality electric bikes (e-bikes) for kids. By accessing or using our website (the "Site"), purchasing our products, or engaging with our services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before proceeding.

If you do not agree to these Terms, you should not use our Site or purchase our products.

1. Acceptance of Terms

By accessing and using our Site or purchasing any products, you confirm that you have read, understood, and agree to these Terms. These Terms may be updated periodically, and we will provide notice of any material changes by posting the updated Terms on this page. The updated Terms will be effective as soon as they are posted.

2. Eligibility

Our products are intended for sale to individuals who are at least 18 years old. If you are under 18, you may only use our Site with the involvement of a parent or guardian. By using the Site or purchasing products, you represent that you are at least 18 years old or have received permission from a parent or guardian to do so.

3. Products and Pricing

Product Availability: All products available on the Site are subject to availability. We reserve the right to limit the quantity of products sold or discontinue products at any time without notice.

Pricing: Prices are listed in AUD (unless otherwise specified) and may be updated periodically. We make every effort to ensure accuracy in pricing, but errors may occur. If we discover an error in the price of an ordered product, we will notify you and provide the option to confirm or cancel your order.

Product Descriptions: We strive to provide accurate product descriptions, but we do not warrant that the descriptions are always complete, error-free, or up-to-date. The color, size, and appearance of products may vary depending on the display settings of your device.

4. Order Acceptance and Payment

When you place an order through the Site, you will receive an order confirmation email. This email is an acknowledgment of your order, not an acceptance of it. We reserve the right to cancel or refuse any order at our sole discretion, including but not limited to cases where products are out of stock, payment is not processed successfully, or there is a pricing error.

Payment is due at the time of purchase, and we accept various payment methods, including credit/debit cards, PayPal, and other options as indicated on the checkout page.

5. Shipping and Delivery

Shipping Costs: Shipping costs are calculated at checkout and depend on your location and the shipping method you select.

Delivery Timeframes: Delivery times may vary based on the shipping method and your location. We will make reasonable efforts to ensure timely delivery, but we are not responsible for delays caused by factors beyond our control (e.g., weather, postal service issues).

Risk of Loss: Title and risk of loss for products pass to you upon delivery to the carrier. If an order is lost or damaged in transit, please contact us immediately, and we will work with you to resolve the issue.

6. Returns and Refunds

Returns: We offer a [30-day] return policy on most products, subject to the following conditions:

  • Products must be in their original condition and packaging.
  • Return requests must be submitted within [30 days] from the date of delivery.
  • You are responsible for return shipping costs unless the return is due to a product defect or shipping error on our part.

Refunds: Once we receive your returned product and verify its condition, we will process a refund to the original payment method, excluding any shipping charges. Please allow [7-10 business days] for the refund to appear on your account.

Exceptions: Certain products, such as personalized items or products marked as final sale, may not be eligible for return.

7. Use of Products

Safety: It is important that riders adhere to safety guidelines when using our kids' e-bikes. E-bikes are not toys and should be operated under the supervision of a responsible adult. Always wear a helmet, and follow local laws and regulations regarding e-bike usage.

Age Restrictions: Our e-bikes are designed for children of specific age ranges. Always check the product specifications for recommended age groups and weight limits. Do not allow children to use an e-bike if they do not meet the age and weight criteria.

Proper Use: Customers agree to use the e-bikes only in accordance with manufacturer instructions and for their intended purpose. Misuse, abuse, or failure to follow the safety guidelines may void the warranty.

8. User Accounts

To make a purchase or access certain features on the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately if you suspect any unauthorized use of your account.

You agree to provide accurate, current, and complete information when creating an account, and you are responsible for updating your account information as necessary.

9. Intellectual Property

All content on the Site, including text, images, logos, and trademarks, is the property of Little Pro Rider and is protected by intellectual property laws. You may not use any content from the Site without our express permission.

10. Limitation of Liability

To the fullest extent permitted by law, Little Pro Rider shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our products or services, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Little Pro Rider, its affiliates, employees, agents, and third-party service providers from and against any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the Site or violation of these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of NSW, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in NSW, Australia.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

info@lprbikes.com



By using this Site and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Service.